Normal Clinic Hours
| Monday | 8-30am to 6:00pm* |
| Tuesday | 8-30am to 6:00pm* |
| Wednesday | 8-30am to 6:00pm* |
| Thursday | 8-30am to 6:00pm* |
| Friday | 8-30am to 6:00pm* |
* Late appointments available via prior arrangement.
Emergencies
On occasion there is no time to wait or waste.
So when should you dial 999 or divert to the nearest NHS Accident and Emergency department
The following list,although the not exhaustive, indicates situations where treatment is immediately necessary and a GP consultation is not appropriate.
- Loss of consciousness
- Acute confusion
- Seizure
- Persistent chest pain
- Difficulty breathing
- Severe burns or scalds
- Severe allergic reactions
- Severe bleeding
- Urgent GP Appointments
Private Accident and Emergency
If you wish to avail of private urgent care services we recommend the Urgent Care Clinic at St John and St Elizabeth. This is a 7 day a week service based at The Hospital of St John and St Elizabeth NW8.
It offers fast track access to experienced Accident and Emergency doctors and consultants where necessary.It is open daily between 8am and 8pm and patients can self refer.
https://www.hcahealthcare.co.uk/locations/urgent-care-centres
https://hje.org.uk/clinics/urgent-care-clinic/
NHS
If you wish to access the NHS please phone NHS 111 who can direct you to the best and most appropriate service available in your area.They can also offer free telephone advice. You can also self refer to any NHS accident and Emergency or Minor Injuries Unit.
http://nhs.uk
Telephone 111
Out of Hours GP Service
Our out of ours cover is provided by Doctorcall, a well established private out of hours service providing on call medical care to our registered patients.
If you require a GP outside of office hours please phone Doctorcall on the telephone number listed below.They are on call on behalf of our practice and will endeavour to advise and assist you with regards to your medical condition.
They will subsequently provide us with a detailed report of any services your require.
Telephone +44(0)344 257 0345
Urgent GP Appointment
If you require an urgent appointment with Dr Pixie or Dr Sera the next working day please email office@pixieandsera.com.
Alternatively you can phone, text or Whatsapp the clinic mobile on 07495847070
Mental Health Assistance
The Samaritans (24 hours) Call 116123
Calm (5pm – 12am) Call 0800 58 58 58
Saneline (6pm – 11pm) 0845 767 8000
Maytree Call 0207 263 7070
Rethink (10am – 2pm) Call 0845 456 0455
You can also text ‘SHOUT’ to 85258